- defines an integrated PRM and PAM that meets the requirements of ISO/IEC 33004 and that supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes and the process attributes as defined in ISO/IEC 33020;
- provides guidance, by example, on the definition, selection and use of assessment indicators.
A PAM comprises a set of indicators of process performance and process capability. The indicators are used as a basis for collecting the objective evidence that enables an assessor to assign ratings. The set of indicators included in this document is not intended to be an all-inclusive set nor is it intended to be applicable in its entirety.
Cross References:
ISO/IEC/IEEE 15289
ISO/IEC 33001
ISO/IEC 15504-5
ISO/IEC 33002
ISO/IEC 29169
ISO/IEC/TR 24774
ISO/IEC 15504-6
ISO/IEC 33004:2015
ISO 9001:2015
ISO 9000:2015
ISO/IEC 33020:2015
All current amendments available at time of purchase are included with the purchase of this document.