BS PD ISO/IEC TR 20000-7:2019

This document provides guidance on the integrated implementation of a service management system (SMS) as specified in ISO/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001 and an information security management system (ISMS) as specified in ISO/IEC 27001. It is aimed at those organizations that are intending to either:

a) implement ISO 9001 when ISO/IEC 20000-1 is already implemented, or vice versa;

b) implement ISO/IEC 27001 when ISO/IEC 20000-1 is already implemented, or vice versa;

c) implement both ISO 9001 and ISO/IEC 20000-1 together, or implement both ISO/IEC 27001 and ISO/IEC 20000-1 together;

d) implement ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001 together; or

e) integrate existing management systems based on ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001.

Cross References:

ISO/IEC 20000-3

ISO/IEC 20000-6

ISO/IEC/TR 20000-5

ISO 22301

ISO 31000

ISO 55001

ISO/IEC 19770-5

ISO/IEC 27001:2013

ISO/IEC/TR 20000-12

ISO/IEC/TR 20000-11

ISO/IEC 27013

ISO/IEC 20000-10

ISO/IEC 20000-2

ISO/IEC 27006

ISO 9001:2015

All current amendments available at time of purchase are included with the purchase of this document.