ATIS 0100030.2012(R2017)

The Mean Time Between Outages (MTBO) metric provides the frequency of all telecommunications network element failures (hardware and software) attributed to equipment supplier – including customer impacting short duration outages. By contrast, the traditional Mean Time Between Failure (MTBF) metric only addresses total failures that lead to element replacement. The MTBO metric has been accepted as a key industry metric by the QuEST Forum/TL9000 organization.