NOTE Some of the activities described in this document can be used at an earlier stage.
Users of this document include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, business process design, and other phases in hardware, software, service, and system organizations.
Cross References:
ISO 16355-1:2015
ISO 7870
ISO/TR 10017
JIS Q 9025:2003
ISO 16355-1:2015
ISO 16355-2
ISO 16355-3
ISO 16355-4:2017
ISO 16355-5
ISO 16355-6
ISO 16355-7
All current amendments available at time of purchase are included with the purchase of this document.